//Andrew Gardner

Sr. PRoduct Designer

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Design Excellence

Driving excellence from discovery through ideation & validation to implementation.
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Product Vision

Strategic product partner from AI implementations to product roadmaps for acheiving business outcomes.
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Curious & Adapable

Able to navigate ambiguity, solve problems resourcefully, and deliver impactful results on any team.
Work History

Live Tula

A metabolic health company leveraging AI-enabled technology to reverse chronic disease and improve long-term patient wellness outcomes.
2025–2026

Staff Product Designer

Led end-to-end as the sole product designer for myTula, an emerging AI-enabled metabolic health platform, working across mobile app UX, wearable device integration, health coach tooling, and patient-facing experiences in a fast-moving 0–1 environment.
  • Redesigned the myTula onboarding flow in a 0–1 environment, reducing bounce rate by 40% and accelerating time-to-value for new users.
  • Simplified the app homepage through data-informed design, reducing cognitive load and increasing feature engagement frequency.
  • Rethought core health data interactions, translating complex health metrics into intuitive daily-use experiences grounded in real user needs.
  • Designed a meal planner feature aligned to health coach workflows, enabling coaches to deliver more effective client outcomes.
  • Shaped micro-learning UX between coaching sessions, defining interaction models that supported habit formation and sustained user engagement.
  • Partnered with Sales and prospective customers to refine product narrative and sharpen go-to-market storytelling.

Trove

A multi-brand e-commerce company operating award-winning consumer product brands including Owala, Blender Bottle, Oath Nutrition, and Whiskware.
2025

Sr. Product Design (digital)

Sole UX Designer across Owala, Blender Bottle, and Oath Nutrition, leading end-to-end UX research, identifying low-performing patterns, and iterating and validating solutions across multiple e-commerce brand surfaces.
  • Redesigned a third-party e-commerce product customizer, applying modern mobile UI patterns that drove a 3x increase in projected mobile traffic.
  • Led end-to-end discovery, validation, and execution of a new site architecture and navigation system, increasing product catalog visibility and contributing to improved add-to-cart conversion.

Tech9

An award winning product development agency—Fast 50, America's Fastest Growing-Inc.5000, and more
2022—2025

UX Manager

Mentored and led a team of 8 designers, driving project strategy, optimizing resource allocation, and fostering professional growth.
  • Tech9 achieved 5+ million contract upsells due to increased customer satisfaction.
  • Projects that involved the design team saw a reduction of 30% in development time.

Principal Product Designer

Led discovery and sense-making for each project, establishing clear definitions and strategic direction. Focused on driving business outcomes by enhancing user experiences—improving workflow efficiency, interaction design, and UI to deliver measurable impact.
  • Led the successful launch of VAI (youth athlete networking app), achieving a user base of 50K+ in the first 6 months.
  • Led product strategy and design efforts for Glymed+ (e-commerce platform), increasing new user signups by 20%.
  • Designed the information architecture and user flows for an internal travel coordination tool at The Church of Jesus Christ of Latter-day Saints, delivering within 12 months and reducing travel coordination time by 32%.

CSG Intl.

Gartner Magic Quadrant B2B SaaS Company—32-product portfolio serving major clients including Comcast, Verizon, F1, T-Mobile, and more.
2017—2022

Sr. UX Designer

Led and mentored a small team of designers, shaping user-centered solutions across multiple platforms. Spearheaded the evolution of design systems, modernized legacy tools, and optimized workflows to enhance efficiency. Focused on scalability, usability, and interaction design, delivering intuitive experiences aligned with business objectives and improved user engagement.
  • A 30%+ reduction in field technician downtime was achieved by redesigning the dispatching functionality for Field Service Management. 
  • Improved business efficiency by1/3 through refinement of the Service Contract Management and a self-service white-label service contract marketplace. 
  • Redesigned and launched Workbench, an internal workflow logic application, in 6 months.
  • Evolution and refinement of the product offering for the Ascendon suite, resulting in new clients of Dinsey, F1, AMC Theatres, Comcast, and more.

Delorum

Branding & Marketing Agency with notable clients like: Zumies, Green Giant, Propeat, Shelfology, Simplot, Potandon, and more..
2016—2017

Graphic Designer

  • Designed packaging for Pro-Peat, an innovative plant fertilizer, including direct sales and white-label solutions.
  • Assisted in building and evolving Shelfology’s brand identity and market strategy to increase visibility and customer acquisition.
  • Delivered UI solutions for profile management and classified clearance processes for Idaho National Laboratory, improving usability and efficiency.
  • Created new packaging visuals and strategic direction for Potandon, Simplot, and Green Giant, aligning with brand goals and market trends.
  • Assisted in unique strategies for innovative e-commerce platforms for Shelfology and Zumiez, enhancing user engagement and driving growth.

End-to-End Competencies

Discovery
from user research and as-is mapping to problem definitions
UI Design
UI design and branding to storytelling and interraction design
Experience Design
from workflows and IA to cognition design
Solution Validation
quantitative & qualitative for reducing risk for products
AI Product Strategy
applying AI solutions for better digital experiences
Product Strategy
from value props, and market fit to prioritization
Operational Efficiency
design systems to Agile and Lean methodologies for speed of delivery
Business Acumen
prove bussiness impact through identifying performance metrics
X-functional Collaborator
articulate design decisions to stakehodlers and more...
Coaching & Mentoring
building and supporting effective design teams
Product Experience
B2C
From e-commmerce to social networking like Glymed+, VAI, and more...
Saas & B2B
Ascendon, Mcleod Software, FSM, eAssist Copilot, and more..
Web
responsive and adaptive with a mobile first mentality
Native
iOS and Android patterns and elements
AI Products
implementing AI solutions for better user experiences
Favorite Tools
Figma
advanced prototyping, final designs, and specs
Claude
used for disocvery, prototyping, and writing symatic code
Whimsical
discovery, workflow, IA, iteration, and wireframing
Procreate
documenting ideas at the speed of ideas
Notion
organization, notetaking, and progress tracking
Webflow*
building websites and using CMS templates
Google Analytics*
Tag Manager and data analysis
Rive*
animating and animation controls
other competencies
Sketch, Adobe CC, Mural, Invision, and more...
*Tooling that I am proficient in but still learning